FAQ
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What forms of payment do you accept?
We Accept ALL Major Credit Cards, PayPal, ApplePay, GooglePay and ShopPay.
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Is Respify HSA/FSA Eligible?
Yes, Healthcare Savings and FlexSpend debit cards may be used for purchase.
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Will insurance cover the cost of Respify?
Insurance, including Medicare, will not typically cover the cost of CPAP Cleaning equipment.
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Are there ANY recurring costs?
There are no recurring costs.
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How does Respify reach the inside of enclosed or hollow gear?
Ozone (O₃) is a gas, and gases naturally expand to fill any sealed space. When Respify runs inside the enclosed bag, ozone disperses evenly — including into open-ended gear or items with internal pathways. There’s no need to inject ozone directly. As long as the item has an opening to the surrounding air inside the bag, ozone will flow in and circulate through it. Many users notice a light, fresh scent afterward — a sign that ozone reached interior spaces as well. -
Does Respify leave behind any odor?
Many users notice a light, clean scent after use. It’s a sign the process reached all surfaces. The scent fades quickly but offers reassurance that it worked. -
Will using Respify void my warranty?
No. Respify never connects to or interacts with your equipment or electronics. It refreshes gear in a sealed bag, completely separate from any device. There is no risk of affecting a warranty. -
Do I need to use Respify every day?
It depends on your environment and preferences. Some use it daily, others a few times per week. If your gear smells stale or musty, that’s your cue. -
How long is the Respify Cleaning Cycle?
The cycle is 90 minutes before automatically powering off. This allows time for the O3 to sanitize most effectively and time for it to decompose back into Oxygen (O2) before the cycle completes. The idea is to start a sanitizing cycle and go on with your day, tending to equipment later in the day or evening.
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Does Respify automatically power off after a cleaning cycle?
Yes, Respify powers off automatically at the end of the cycle.
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Why doesn't Respify require a replaceable filter?
Because Respify uses closed system technology, there is no pressure to relieve, and therefore a filter is not required.
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What is the product warranty?
All purchases from respify.com come with a 12 month limited warranty that covers defects in craftsmanship and components for 1 year from the date of purchase. To open a warranty claim contact us at support@respify.com.