You may return new, unopened merchandise in its original condition within 30 days of delivery.
Shipping fees are non refundable and customers are responsible for return shipping. Optionally, we can provide a pre-paid return label for $9.99. A restocking fee of 10% will apply to orders that included free shipping.
Returns are inspected and processed within five business days of receipt and confirmation is provided via email.
Please contact customer service for return authorization via email at: firstname.lastname@example.org, including your full name, address and order number.