Return Policy
Returns may be initiated within 30 days of delivery.
Eligible items must be new, unused, and in original, sealed, unopened packaging.
Due to the personal-use nature of these products, only items in their original, sealed, unopened packaging are eligible for return.
• Original shipping charges are non-refundable
• Customer is responsible for return shipping
• Optional prepaid return label available for $9.99 (deducted from refund)
• A 10% restocking fee applies to orders that included free shipping
Order Cancellations
Orders cannot be canceled once they have shipped. If you no longer wish to keep your order after shipment, please complete the return process after delivery.
Processing Timeline
Returns are inspected and processed within five business days of arrival.
Refund confirmation is sent via email once processing is complete.
How to Start a Return
Email support@respify.com with:
• Full Name
• Delivery Address
• Order Number
Please wait for a Return Authorization before mailing any items back.
